Privacy Policy LigaIBC

1Introduction

LigaIBC takes our responsibility to protect every user's privacy seriously. This Privacy Policy has been drawn up in accordance with Personal Data Protection Act 2010 (PDPA) Malaysia and international industry standards to ensure your data is always handled transparently, securely, and responsibly.

By using the LigaIBC website or mobile app, you agree that your personal data may be collected and used as described in this document. If you do not agree with any part of this Privacy Policy, we ask that you discontinue use of our platform.

This policy applies to all users who register, login, make a deposit, or interact with any part of the LigaIBC platform — including the main website, mobile app, and all our official communication channels.

2Information We Collect

We only collect information that is genuinely necessary to provide you with the best service. In general, the data we collect falls into two main categories: information you provide directly, and information collected automatically when you use our platform.

3How We Use Your Data

Every piece of data we collect has a clear purpose and will not be used beyond the scope stated in this policy. Here are the primary ways we use your information:

• Account Management: Create, verify, and maintain your account so it remains secure and fully functional.
• Transaction Processing: Process deposits, withdrawals, and all financial activities on the platform quickly and accurately.
• KYC & Legal Compliance: Verify your identity to meet regulatory requirements and prevent fraud and money laundering.
• Service Communications: Send important notifications relating to your account, transactions, or policy changes.
• Platform Improvements: Analyse usage patterns to improve your gaming experience and system stability.
• Fraud Prevention: Monitor suspicious activity and protect all users from security threats.
• Promotions & Offers: Send relevant bonus and promotional information — you may unsubscribe at any time.

4Sharing Information With Third Parties

LigaIBC does not sell, rent, or trade your personal data to any third party for marketing purposes. However, under certain circumstances, we may need to share some of your information with the following parties:

• Payment Providers: Registered financial institutions and payment gateways to securely process your transactions.
• Technical Service Providers: Companies that assist us in platform operations such as cloud storage, data analytics, and customer support services — all bound by strict confidentiality agreements.
• Regulatory Authority: Government agencies or regulatory bodies when required by Malaysian law or court order.
• Identity Verification Partners: Approved third-party KYC services for identity verification purposes only.

5Data Security

We continually invest in the latest security infrastructure to ensure your data is always protected. LigaIBC's security systems are built in layers to prevent any unauthorised access, data breaches, or cyber threats.

• All data is transmitted using 256-bit SSL TLS encryption — the same standard used by leading banking institutions.
• Passwords are stored in an irreversible hashed format, ensuring security even in the event of an unexpected incident.
• Our 24/7 monitoring system automatically detects and blocks suspicious activity before any damage can occur.
• Internal access to user data is restricted to staff who genuinely require it, in accordance with the principle of least privilege.
• Regular security audits are conducted by independent third parties to ensure our systems always meet the latest standards.

While we take all reasonable measures, no system can guarantee 100% complete security. You also play an important role — keep your password confidential and enable two-factor authentication (2FA) in your account settings.

6Cookies & Tracking Technology

LigaIBC uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

• Essential Cookies: Required for core platform functions such as login session verification and security. Cannot be disabled.
• Functional Cookies: Save your preferences such as language and display settings for a more convenient experience next time.
• Analytics Cookies: Help us understand how users interact with the platform for continuous improvement purposes.
• Marketing Cookies: Used to display relevant promotions. You may decline these cookies without affecting core platform functionality.

You can manage your cookie settings through your internet browser at any time. Please note that disabling certain cookies may affect some platform functionality.

7Data Retention & Deletion

LigaIBC retains your personal data for as long as your account is active or for as long as necessary to fulfil the purposes stated in this policy. We do not retain data longer than required.

• Active account data is retained for as long as the user continues to use the platform.
• After account closure, basic data is retained for 5 years to meet legal and financial audit requirements.
• Financial transaction records are retained for the period prescribed by Malaysia's financial regulations.
• De-identified analytics data is retained for a longer period for platform improvement purposes.

When the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered. You may request early deletion of your personal data by contacting our team, subject to any legal obligations that may prevent full deletion.

8User Rights

As a LigaIBC user, you have certain rights regarding your personal data under Malaysia's PDPA. We are committed to respecting and facilitating the exercise of these rights:

• Right to Access: You have the right to know what personal data we hold about you and to request a copy of it.
• Right to Rectification: You may request that we correct any data that is inaccurate or out of date.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted, subject to our legal obligations.
• Right to Object: You may object to the use of your data for direct marketing purposes at any time.
• Right to Restriction: You may request that we restrict the processing of your data under certain circumstances.
• Right to Portability: You have the right to receive your data in a machine-readable format for transfer to another provider.

9Changes to the Privacy Policy

LigaIBC reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. Any changes made will be published on this page along with the new effective date.

For changes deemed material or significant, we will endeavour to notify users via in-platform notifications or registered email. Continued use of the LigaIBC platform after the effective date of any changes will be considered your acceptance of the updated policy.

We encourage you to review this page periodically to stay informed about how we protect your information. A version history of this policy is available upon request.

10Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. We are committed to providing prompt and transparent responses to every inquiry.

You may contact the LigaIBC Data Protection Officer through the support channels available on our platform. All privacy-related communications are handled confidentially and will receive a response within 3 working days.